The Loop Technologies team includes technicians, engineers, managers, logistics people and administrators.

When we have a vacancy, we look for people who share our passion for delivering great service and have experience or qualifications related to the position.

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Customer Solutions Engineer

The Role

The Customer Solutions Engineer role is a senior position within our company and is key in ensuring that the service we provide meets our customers’ individual requirements.  Reporting to the Business Manager – Support, you will be part of a team of engineers who provide technical leadership within our organisation.

What You Would Do

• Evaluate customer’s needs and identify smart solutions
• Engage our in-house experts
• Set up processes and ensure that our operational teams have the necessary parts, equipment and technical documentation
• Manage projects to ensure we keep out promises to our customers

Who we are Looking For

We are looking for someone with a passion for delivering great service, with a good coverage of the following skills:

•  The ability to identify solutions to complex issues, and provide leadership in gaining resolution both internally and externally.
• A thorough understanding of electronics principles, telecommunications, networking, and IT systems.
• Ability to communicate effectively both with external customers, and at all levels within our business including daily contact with the company owners.
• Experience with electronics design and manufacturing.
• Strong analytical skills.

 What’s in it for you?

• A discretionary profit sharing scheme
• Flexible and relaxed work environment
• Free on-site parking
• Subsidised healthcare and holiday home membership
• Discounted banking package

How to Apply

Please email your resume and cover letter to Ali Brown by 13/10/19 Email: ali.brown@looptechnologies.com.  Applicants for this position should have NZ residency or a valid NZ work visa.